Contact Us
We'd love to hear from you
Whether you have a question about gameplay, need help with your account, want to report a bug, or have feedback about Focus Drop, our team at Wiserunts is here to help.
Email Support
For all inquiries, please email us at:
We typically respond within 1–2 business days.
What We Can Help With
- Gameplay questions — Stuck on a level? Check our How to Play guide first, or reach out for tips.
- Account & data — Request cloud data deletion, progress reset assistance, or Google Sign-In issues.
- Bug reports — Describe the issue, your device/browser, and steps to reproduce it.
- Privacy requests — Data deletion or privacy-related inquiries (see our Privacy Policy).
- Business inquiries — Partnerships, licensing, or press requests.
Before You Write
For faster resolution, please include:
- Your device type (e.g., iPhone 15, Chrome on Windows)
- Whether you're playing on the web (playfocusdrop.com/play) or the mobile app
- A brief description of the issue with screenshots if possible